Croft ClaimWorks Privacy Policy
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and services.
What data do we collect?
Croft ClaimWorks may collect the following data:
- Federal Tax EIN and Social Security Number
- Payroll data
- Employee ID numbers
- Financial statements
- Federal and state tax returns
- First Name
- Last Name
- Business Name
- Business address and home address
- Phone numbers
- Personal and business email
- Date of Birth
How do we collect your data?
Through medical records requests, open record requests, voluntary communications as well as attorney provided information.
How will we use your data?
We use this data to verify your identity as well as investigate individual’s insurance claims.
How do we protect and store your data?
We have implemented appropriate technical and organizational security measures designed to protect your User Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law. In certain instances, we may use encryption and/or transfer certain information to provide protection. However, we cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties.
Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement reasonable measures to protect your information, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your own risk and you are responsible for ensuring that any personal information that you send to us are sent securely.
We take reasonable steps to ensure that your information that we process is accurate and, where necessary, kept up to date, and any of your information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. We take every reasonable step to ensure that your information that we process is limited to the information reasonably necessary in connection with the purposes set out in this policy or as required to provide you services or access to the Services.
We take reasonable steps to ensure that your user information is only processed for the minimum period necessary for the purposes set out in this policy. The criteria for determining the duration for which we will keep your information are as follows: we will retain copies of your information in a form that permits identification only for as long as is necessary in connection with the purposes set out in this policy, unless applicable law requires a longer retention period. Unless there is a specific legal requirement for us to keep the information, we plan to retain it for no longer than is necessary to fulfill a legitimate business need.
Croft ClaimWorks has skilled and experienced personnel with hands on knowledge of Federal regulations and guidelines (including National Institute of Standards and Technology [NIST] publications – Guide for the Security Certification and Accreditation of Federal Information Systems standards, Government Information Security Reform Act [GISRA], Office of Management and Budget [OMB] A-130, Computer Security Act, Privacy Act, and Federal Information System Controls Audit Manual [FISCAM]). We perform security assessments of our environment at regular intervals to ensure compliance with applicable laws and regulations and industry standards.
Croft ClaimWorks ensures the confidentiality of its information/data by complying with the applicable laws and regulations and utilizing industry best-practices for security and privacy of information. Availability of our client’s information/data, in an event of a disaster, is ensured by utilizing our robust database clustering technologies combined with a business continuity and disaster recovery program. In addition, we ensure integrity of our client information/data in transit and in rest by leveraging industry best-practices and encryption technologies. Croft Claims Works uses intrusion prevention and intrusion detection services to detect and prevent unauthorized activities on our systems.
In addition, we leverage vulnerability scanning to assess our environment at regular intervals to ensure our public systems are secure.
Croft ClaimWorks will keep your data for as long as allowed by applicable laws and regulations and until business services are discontinued. Once this time period has expired, we will delete your data by performing a secure purge of the data in any and all databases or systems. Since no physical copies are stored, this logical disposal is significantly facilitated.
Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement reasonable measures to protect your information, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your own risk and you are responsible for ensuring that any personal information that you send to us are sent securely.
We take reasonable steps to ensure that your information that we process is accurate and, where necessary, kept up to date, and any of your information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. We take every reasonable step to ensure that your information that we process is limited to the information reasonably necessary in connection with the purposes set out in this policy or as required to provide you services or access to the Services.
We take reasonable steps to ensure that your user information is only processed for the minimum period necessary for the purposes set out in this policy. The criteria for determining the duration for which we will keep your information are as follows: we will retain copies of your information in a form that permits identification only for as long as is necessary in connection with the purposes set out in this policy, unless applicable law requires a longer retention period. Unless there is a specific legal requirement for us to keep the information, we plan to retain it for no longer than is necessary to fulfill a legitimate business need.
Croft ClaimWorks has skilled and experienced personnel with hands on knowledge of Federal regulations and guidelines (including National Institute of Standards and Technology [NIST] publications – Guide for the Security Certification and Accreditation of Federal Information Systems standards, Government Information Security Reform Act [GISRA], Office of Management and Budget [OMB] A-130, Computer Security Act, Privacy Act, and Federal Information System Controls Audit Manual [FISCAM]). We perform security assessments of our environment at regular intervals to ensure compliance with applicable laws and regulations and industry standards.
Croft ClaimWorks ensures the confidentiality of its information/data by complying with the applicable laws and regulations and utilizing industry best-practices for security and privacy of information. Availability of our client’s information/data, in an event of a disaster, is ensured by utilizing our robust database clustering technologies combined with a business continuity and disaster recovery program. In addition, we ensure integrity of our client information/data in transit and in rest by leveraging industry best-practices and encryption technologies. Croft Claims Works uses intrusion prevention and intrusion detection services to detect and prevent unauthorized activities on our systems.
In addition, we leverage vulnerability scanning to assess our environment at regular intervals to ensure our public systems are secure.
Croft ClaimWorks will keep your data for as long as allowed by applicable laws and regulations and until business services are discontinued. Once this time period has expired, we will delete your data by performing a secure purge of the data in any and all databases or systems. Since no physical copies are stored, this logical disposal is significantly facilitated.
Marketing
Croft ClaimWorks will not share your data for any marketing purposes outside of our organization for marketing purposes.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Croft ClaimWorks from contacting you for marketing purposes or giving your data to other members of the Croft ClaimWorks organization.
If you no longer wish to be contacted for marketing purposes, please contact us at
Phone: 972-783-9505
Email: newclaim@ccwclaims.com
or via regular mail at:
Attention: Croft ClaimWorks
Address: 1651 N. Collins Blvd., Suite 210, Richardson, TX 75080
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Croft ClaimWorks from contacting you for marketing purposes or giving your data to other members of the Croft ClaimWorks organization.
If you no longer wish to be contacted for marketing purposes, please contact us at
Phone: 972-783-9505
Email: newclaim@ccwclaims.com
or via regular mail at:
Attention: Croft ClaimWorks
Address: 1651 N. Collins Blvd., Suite 210, Richardson, TX 75080
What are your data protection rights?
Croft ClaimWorks would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
More information can be found at:
- The right to access – You have the right to request Croft ClaimWorks for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Croft ClaimWorks correct any information you believe is inaccurate. You also have the right to request Croft ClaimWorks to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Croft ClaimWorks erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Croft Claims Works restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Croft ClaimWorks processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Croft ClaimWorks transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: newclaim@ccwclaims.com
More information can be found at:
- European Union and Switzerland residents should visit the European DAA by clicking here.
- Canadian residents should visit the DAA of Canada by clicking here.
- U.S. residents and residents of all other countries or territories not listed above can click here for the DAA site to learn more about the use of cookies, your opt-out choices, and more.
Cookies
Cookie collection is not leveraged within our organization for the purposes outlined by this policy.
How do we use cookies?
Cookie collection is not leveraged within our organization for the purposes outlined by this policy.
What types of cookies do we use?
Cookie collection is not leveraged within our organization for the purposes outlined by this policy.
How to manage cookies
You can set your browser not to accept cookies, and the below website tells you how to remove cookies from your browser.
Google Chrome Cookies
IE and Edge
For more information on Cookies, please visit: https://www.allaboutcookies.org/
Google Chrome Cookies
IE and Edge
For more information on Cookies, please visit: https://www.allaboutcookies.org/
Privacy policies of other websites
The website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Croft Claims Works keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1/30/2025
How to contact us
If you have any questions about Croft ClaimWorks privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Phone: 972-783-9505
Email: newclaim@ccwclaims.com
or via regular mail at:
Attention: Croft ClaimWorks
Address: 1651 N. Collins Blvd., Suite 210, Richardson, TX 75080
Phone: 972-783-9505
Email: newclaim@ccwclaims.com
or via regular mail at:
Attention: Croft ClaimWorks
Address: 1651 N. Collins Blvd., Suite 210, Richardson, TX 75080
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Croft ClaimWorks has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Phone: 0-303-123-1113
Web: https://ico.org.uk/make-a-complaint/your-personal-information-concerns
Phone: 0-303-123-1113
Web: https://ico.org.uk/make-a-complaint/your-personal-information-concerns